Support

Need help?

Please email [email protected]

Where to start

We are committed to providing you with the support you need to take full advantage of our hosting solution.

If your plan includes a Zoom call with Mike, he will contact you to discuss your website and to help you get comfortable with the plugins that provide an unfair advantage for your TPT blog to rank on Google.

We are in the process of developing tutorials and commonly asked questions.

For now, if you have a question, please contact us using the link at the top of this page.

No question is too small, but some things we won’t be able to help with

Not sure how to change the menu?

Want to convert a post to a page?

Something didn’t work the way you thought it would?

We might be able to help you!

We’re able to provide basic support for WordPress and the default theme and plugins installed when we set up your website.

This includes:

  • Kadence theme / Kadence Blocks
  • All In One SEO plugin (elite)
  • Monster Insights PRO
  • Link Whisper
  • Redirection
  • SEOT Hosting hub
  • Basic DNS settings on Cloudflare

Clients often add plugins, change themes, or hire developers who add custom code.

SEOT Hosting does not support custom development (i.e coding) or support for third party plugin, themes, or services.

If you have custom development or third party plugin questions, we recommends you consult or hire a programmer or contact the developer of the third-party plugin or theme.

SEOT Hosting makes no claims or guarantees that our support staff will be able to assist you with your programming, module, or any other third party product issues.

Cancelling my subscription

SEOT Hosting plans are sold are set to auto-renew.

You can cancel your SEOT Hosting subscription at any time. Just send us an email and we’ll make sure that your subscription is cancelled and that you don’t get billed on the next billing cycle. 

When you cancel your subscription, and your current subscription expires, your site will go down. Please make sure to ask your new hosting company to transfer your site before your subscription ends.

Refund Policy

SEOT Hosting offers a 14 day refund period.

Please note: Domains cannot be refunded so if a domain is purchased on your behalf, the cost of the domain will be deducted from the refund.